In software product evaluation, the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs. Note: In a contractual environment, needs are specified, whereas in other environments, implied needs should be identified and defined.
"The Mayor's tax proposal was bad enough on its face, but the coming state-mandated increase adds up to a one-two punch that would stagger city homeowners, " Mr. Vallone, a Queens Democrat, said in a City Hall news conference.