On Optimal Balking Rules and Toll Charges in the GI/M/1 Queuing Process On Optimal Balking Rules and Toll Charges in the GI/M/1 Queuing Process Speeding High-Tech Producer, Meet the Balking Customer Equilibrium balking strategies in the observable single-server queue with breakdowns and repairs Equilibrium balking strategies in the observable single-server queue with breakdowns and repairs A Diffusion Approximation for a GI/GI/1 Queue with Balking or Reneging New-and-improved high-tech products : speeding producer, meet the balking consumer Probabilistic analysis of a repairable system with warm standbys plus balking and reneging Profit analysis of the M/M/R machine repair problem with balking, reneging, and standby switching failures Consumer Information in Markets with Random Product Quality: The Case of Queues and Balking