B2C e‐commerce web site quality: an empirical examination Managing User Trust in B2C e-Services Antecedents of B2C Channel Satisfaction and Preference: Validating e-Commerce Metrics Repurchase intention in B2C e-commerce—A relationship quality perspective ☆ Customer Relationship Management: In B2C Markets, Often Less Is More Initial trust and the adoption of B2C e-commerce: The case of internet banking Initial trust and the adoption of B2C e-commerce: The case of internet banking Consumer trust in B2C e-Commerce and the importance of social presence: experiments in e-Products and e-Services Understanding customers' repeat purchase intentions in B2C e-commerce: the roles of utilitarian value, hedonic value and perceived r... The impact of consumer trust on attitudinal loyalty and purchase intentions in B2C e-marketplaces: Intermediary trust vs. seller trust
