The term quality management has a specific meaning within many business sectors. This specific definition, which does not aim to assure 'good quality' by the more general definition, but rather to ensure that an organization or product is consistent, can be considered to have four main components: quality planning, quality control, quality assurance and quality improvement.
Quality management on Amazon Mechanical Turk
Total quality management: Empirical, conceptual, and practical issues.
Total quality management as competitive advantage: A review and empirical study
A product perspective on total data quality management
The Impact of Quality Management Practices on Performance and Competitive Advantage
A framework for quality management research and an associated measurement instrument
The relationship between total quality management practices and operational performance
An Instrument for Measuring the Critical Factors of Quality Management
The relationship between total quality management practices and their effects on firm performance
A Path Analytic Model of a Theory of Quality Management Underlying the Deming Management Method: Preliminary Empirical Findings
