alienating

adj.causing hostility or loss of friendliness

"her sudden alienating aloofness"

1. His alienating remarks during the meeting made several team members feel unwelcome.
   他在会议中发表的疏远性言论让几位团队成员感到不受欢迎。
2. The company's policies have been criticized for alienating loyal customers.
   该公司的政策受到批评，因为它疏远了忠实客户。